NET 4.0 Framework not found pop-up window, click OK to open Microsoft's download page and download the latest. NET 4.0 Framework, you will receive the following error while running the tool: NET 4.0 Framework is required to run the Support Tool on your computer. In the User Account Control pop-up window, click Yes to continue the installation.In the Downloads folder, open the mb-support-x.x.x.xxx.exe file.Download the Malwarebytes Support Tool.You then have the option to reinstall Malwarebytes for Windows with the default settings. This option deletes all Malwarebytes for Windows files and all previous setting configurations. The steps in this article detail the advanced Clean option. Do not use this tool on business endpoints, instead delete the endpoints in Nebula or OneView. Please attach the file in your next reply.CAUTION - This tool is designed to troubleshoot or uninstall Malwarebytes for Windows. You will be presented with a page stating, " Welcome to the Malwarebytes Support Tool!"Ī progress bar will appear and the program will proceed to gather troubleshooting information from your computerĪ file named mbst-grab-results.zip will be saved to your Desktop Place a checkmark next to Accept License Agreement and click Next
You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:
0 kommentar(er)
